Frequently asked questions

A: Named users are the user accounts created for each staff member using the Mapster viewer. A concurrent user is simply a named user currently accessing the Mapster viewer. Each Mapster membership includes unlimited named users. Example: An office has 12 named user accounts with 2 concurrent users. Only 2 of the 12 named users can access the Mapster viewer simultaneously. *More concurrent user accounts may be purchased

A: A linear mile is driven in one direction from a beginning point to an ending point.

A: The Mapster viewer is an online solution, allowing users to access their 360° imagery and 3D world created by LiDAR. The Mapster viewer offers the user a plethora of tools such as centimeter grade accuracy measuring, multi-angled viewing, sliced views, snapshots, GIS layer integration, etc. The Mapster viewer can be accessed by any device including: desktop, laptop, tablet, and cell phone. The Mapster viewer can also be synchronized with various software packages such as AutoCAD, Microstation, and esri software.